Portal username \ password are not working

  • The Portal username and password are both case sensitive
  • Make sure you are accessing the portal using http://portal.cyber-shield.co.uk/admin
  • Try using a different web browser to connect to the portal
  • If you use a password manager, temporarily disable it and try logging on to the portal

If you have forgotten your password please raise a support ticket on the helpdesk or email This email address is being protected from spambots. You need JavaScript enabled to view it.When contacting support please supply the email address you used to sign up to CyberShield. 

Richard (Support Guru)

If you have any technical questions about CyberShield please feel free to contact me