I get the error message - CyberShield authentication failed

The error 'CyberShield authentication failed' is displayed after entering the token

  • Make sure your phone \ tablet has an internet connection
  • The token has been entered incorrectly. Please note the token is case sensitive
  • Your account may have been disabled, contact us

Richard (Support Guru)

If you have any technical questions about CyberShield please feel free to contact me