I get the error message - CyberShield authentication failed

    The error 'CyberShield authentication failed' is displayed after entering the token

    • Make sure your phone \ tablet has an internet connection
    • The token has been entered incorrectly. Please note the token is case sensitive
    • Your account may have been disabled, contact us

    Richard (Support Guru)

    If you have any technical questions about CyberShield please feel free to contact me