I can’t connect to other devices (e.g. printer) when using the Hub?

The CyberShield hub doesn’t prevent any connection between devices using the CyberShield network.

Devices on the CyberShield network can connect to devices on the network used by the Hub for internet access by IP address (e.g. 192.168.2.10). Connecting using a hostname (e.g. Computer1) will not work.

Devices on the non CyberShield network will not be able to connect to the CyberShield network

The CyberShield hub is configured this way to provide maximum protection

Richard (Support Guru)

If you have any technical questions about CyberShield please feel free to contact me