My device won’t connect to the CyberShield WiFi network?

- Restart both the CyberShield Hub and the device that won't connect

- Remove the CyberShield network from your device and reconnect as though it's a new network

- Check that the device is in range of the CyberShield Hub

- Check that the device you are using supports at least one of the following WiFi technologies: Wireless B, Wireless G or Wireless N

- Make sure the WiFi password being used is correct. Passwords are case sensitive


Richard (Support Guru)

If you have any technical questions about CyberShield please feel free to contact me