Privacy Policy

 

Privacy Policy

(“CyberShield”, "We", “Us” or “Our”) is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) (together with our terms and conditions) sets out the basis on which the personal information collected from you, or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

INFORMATION WE MAY COLLECT FROM YOU
When you access our Website We may collect and process the following information from you:
Information that you provide when you register to use our Services. This includes information provided at the time of registration and all information provided when you request further information or services from us. We may also ask you for information when you report a problem with our Services.

Details of your visits to the Website and your use of the service and device including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
Information about your use of our Services, which may include details of your online activity accessed via the Device.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our Website and of the fulfilment of your orders.

RETENTION OF AND UPDATES TO YOUR PERSONAL INFORMATION
Some of your personal information is kept for the duration of your use of our Services. Other information may be deleted after a shorter period.
If your personal details change you may update them by accessing the relevant page of the Website or by contacting us using the contact details below. If you have any questions about how we use information collected which relates to you, please contact us by sending a request by email to the contact details below.
We will endeavour to update your personal information within seven (7) working days of any new or updated personal information being provided to Us, in order to ensure that the personal information We hold about you is as accurate and up to date as possible.

USES MADE OF YOUR INFORMATION

We use information held about you in the following ways:
To ensure that content from our Website and Service is presented in the most effective manner.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and Us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
To create reports based on anonymised user behaviour
Save insofar as is necessary in order for Us to carry out our obligations arising from any contracts entered into between you and Us, We will not share your data with third parties unless We have procured your express consent to do so.

STATISTICAL DATA
We may collect information about your mobile phone, computer or other device from which you access the Website the Internet via the Device, or about your online activity using the Device, including where available your IP address, operating system and browser type. We use this information for systems administration and to generate reports of aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We may, however, use such information in conjunction with the data We have about you in order to track your use of our Services.

SECURITY OF YOUR PERSONAL INFORMATION
We take appropriate measures to ensure that any information collected from you is kept secure.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal information, We cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of CyberShield
We do not store credit card details nor do we share customer details with any 3rd parties.
However, We may disclose your personal information to third parties:
in the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets; or
if we or substantially all of our assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets; or
if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or
to protect the rights, property, or safety of Dunlox LTD, trading as CyberShield, the Website, the service our users and any third party we interact with the to provide our Services.

WHERE WE STORE YOUR PERSONAL INFORMATION
The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your orders, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
All information you provide to Us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

YOUR RIGHTS
You have the right to ask Us not to process your personal information for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking/ticking certain tick boxes We use to collect your data. You can also exercise the right at any time by contacting Us using our contact details set out below.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a £10 fee to meet our costs in providing you with details of the information We hold about you.
The Website and/or the service may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that We do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal information to these websites.

CHANGES TO OUR PRIVACY POLICY
We reserve the right to modify this Policy at any time. Any changes We may make to our Policy in the future will be notified and made available to you using the Website. Your continued use of the services and the Website shall be deemed your acceptance of the varied privacy policy.

INFORMATION ABOUT OUR USE OF COOKIES
Our Website uses cookies to distinguish you from other users of our Website. This helps Us to provide you with a good experience when you browse our Website and also allows Us to improve the Website. By using our Website you agree to our use of cookies as more specifically set out below.
A cookie is a small file of letters and numbers that We store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our Website.